The Bold Unattainable Goal Every Program Manager Should Consider
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INTERVIEWER
As we're, we've got a little bit of time left.
CANDIDATE
You usually go an hour.
INTERVIEWER
Uh, normally I've had them for scheduled just 45 minutes because I know that it always runs over. So I, I have the buffer as long as you've got the buffer in your schedule, I've got the buffer in mind. That's fine cause I, cause I, I know that if I schedule it to butt up against the hour, there's a lot of preamble that gets introduced in the front end of it, and then that it gets off, it gets off the rails, um, or that was a learning from early on. OK, so, um, based on what you know about the role in the company, right, um, and their target customer. I'm curious if you could offer up what you believe an unachievable, though targetable goal for you and your team would be within your 1st 6 months.
CANDIDATE
Goal or target. Um, I think from just like reading through the role, um, it's very direct, uh, directly related to not only my experience, but also my interests, um, to do the kind of PM. role, driving the project from Driving the implementation from beginning to end. Not only that, but I think I'm so interested to especially use the last year experience that I had at EY which was, uh, in process improvement internally, um, at Outreach. I saw there was a few, um, items in the role for, um, uh, improvement of documentation and handoff and Uh For outreach, um, and I, and I'm curious to know kind of what is happening now, how things are, like, for example, workflows, uh, metrics for specific customers, how are they documented now and how it could be improved. Um, just to clarify, the last year that I was at EY, I was pretty involved in, um, content management and internally for training, um. Uh, and, um, I think I, I, I'm looking forward to bringing that experience in outreach, um, for content management and, uh, change management, passing on information.
INTERVIEWER
So, that there was, there was a lot of good in there, but the question itself was, what's it, what do you think an unachievable goal would be, right? So if someone would say to you, OK, well, you're, you know, $1 million bonus is based on you hitting a goal, what, what was the actual goal?
CANDIDATE
Mm. Probably, um, now, now that I think about your question more, um, it's not about content management, but I would say the goal would be more related to the number of um customer implementations that I would have in the 1st 6 months, um, and the speed. I think I would want it to be. More than anything that other PMs have done.
INTERVIEWER
OK. And so what, what do you believe are the aspects of that specific goal that that feel difficult to achieve?
CANDIDATE
Mm. I think especially when I want to think about the 1st 6 months, I would say, um bringing up to speed with the product of outreach um faster than Mm, other, uh, PMs at outreach and also, um, just kind of being able to jump into a role, um, and doing it and doing an excellent work, um, let's say. Uh, faster than originally budgeted for, uh, or even with maybe less budget financially. Um, and just handling multiple, um, projects simultaneously.
INTERVIEWER
And so, when you think about things that could get in the way of success, right? What do you think is most likely to cause The most resistance.
CANDIDATE
Um, I think in the beginning, uh, since your question was about the 1st 6 months, I would say, uh, Probably some doubts in terms of um uh is she taking a, uh, you know, too big of a bite or too big of a goal to achieve that might result in failure. That could be a concern that There might be some setbacks.
INTERVIEWER
OK. That is all of the questions.