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How This Project Manager Saved $150K by Anticipating Customer Needs

Customer Obsession
Sr. Prog Mgr (L6+)
Candidate: R.G.

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Each interview has the full transcript of the questions and answers, as well as the notes from the interviewer sprinkled throughout, followed by the full assessment of the candidate based on the full interview. Here's an example from this interview.

Interview Transcript (SNIPPET)

Candidate Answer (excerpt)

...this is something like even Uh, this started as a saving of, you know, saved just 100 100 $150,000 but overall led to a savings of more than $2 million.

Interviewer Insight

interesting approach to solving a problem. Could have done more to map the ramp of savings of the helicopter fee to a ramped up total combined savings.

Follow-Up Question

So the, the, the $150,000 kind of starting point and the ultimately million dollar savings is interesting, but what, what other metrics were discussed related to this project?

Candidate Answer (excerpt)

Well, so there are some other matrix were um in terms of the overall, uh, uh, you know, while this work is being done, overall, you know, what do you...

Expert Assessment (EXCERPT)

Candidate has demonstrated Customer Obsession in multiple points during the interview. There was a logical consistency in the candidate's approach to how they thought about customer facing issues and looking for ways to improve outcomes. This specific answer block also had a...

23 days left

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